If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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US 4 = EUR 36 = Foot Length 22.5cm
US 4.5 = EUR 37 = Foot Length 23cm
US 5.5 = EUR 38 = Foot Length 24cm
US 6.5 = EUR 39 = Foot Length 24.5cm
US 7 = EUR 40 = Foot Length 25cm
US 8 = EUR 41 = Foot Length 26cm
US 8.5 = EUR 42 = Foot Length 26.5cm
US 9.5 = EUR 43 = Foot Length 27cm
US 10 = EUR 44 = Foot Length 28cm
US 11 = EUR 45 = Foot Length 28.5cm
Please depend on you foot length to choice your shoes size We will give you the correct delivery according to the characteristics of the shoes.
for example if your foot length is 25cm men shoes choose us size 7
If you do not determine the size of shoes would you please leave a message to tell us your foot length we will send the right size shoes correctly to you,thanks
1. Please make sure the address is correct and we are not responsible for wrong or undeliverable addresses.
2. We fully understand it would be frustrated when the shipment takes longer than expected. As we promised, we will ship out the items within 3 day once payment clears, however, the shipping is controlled by the shipping company and we are just as anxious as you are. Low rating on shipping time would be unfair to us. Your understanding is highly appreciated. We hope our customers be happy when they received our items, so please only buy when the shipping time is acceptable for you.
3. Our default shipping method is China Post air mail .
Return back and Feedback:
1.For any personal reasons (choose a wrong size / wrong color / doesn’t fit ), you can simply email us to get the return mailing address and return the item(s) in its original condition. Return shipping charges will be the buyer’s responsibility. We will not accept any items with odors (perfume, smoke, etc.)
2. If items are damaged, we must be contacted within 24 hours of receipt.
3. For other quality issues, we will refund immediately once we receive the photo of the item.
4. Item must be returned within 14 days after buyer received it.
5. Our Goal is to offer 5-Star Service if you do not feel that we deserve 5-Stars please contact us before leaving feedback.
6. Have questions on comments? We would be happy to hear from you! We are dedicated to our customers and feel you should receive the personal attention you deserve. We typically reply to e-mail within 24 hours during normal business hours.