If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).
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1.Neither the US Size or EU Size size are based on the development of feet long, so you only need to accurately measure feet long, and then refer to the size chart to choose the correct size. Correct measurement of foot length is very important, our company is EU size and foot length as the standard.
2.please give us time to talking with you ,do not open dispute first.
3.Due to their different monitor setting and lighting may have some color difference from the real item. but we guarantee the style is the same as the picture show. Thank you and please kindly understand.